Purchase Terms & Conditions

1. Scope of These Terms

These Purchase Terms & Conditions govern purchases made through the Taverniqx online store (referred to below as the “Site”).

Taverniqx is a brand operated by Jiangxi Xuanmeng Network Technology Co., Ltd.

By completing a purchase on our Site, you acknowledge that you have read and accepted these Purchase Terms, together with the other policies that apply to your transaction, including:

• Terms of Service;

• Privacy Policy;

• Shipping Policy;

• Return & Refund Policy;

• Any additional purchasing policies displayed on our Site.

If you do not accept these conditions, please refrain from submitting an order.

2. Customer Responsibilities

When purchasing from Taverniqx, you represent that:

• You have the legal capacity required to enter into a purchase transaction;

• All information submitted during checkout is accurate, current, and complete;

• Your purchase and receipt of the products comply with the laws and regulations applicable to you.

Where permitted by law, communications between you and our customer service team may be used to address order-related matters, verify transaction details, and improve our customer support.

3. Personal Information

Information provided when browsing our Site, placing an order, contacting us by email, or requesting customer assistance is handled in accordance with our Privacy Policy.

We encourage customers to review that policy to understand our practices concerning personal information, including its collection, use, disclosure, and protection.

We may revise our Privacy Policy when necessary to reflect changes in our business operations or applicable legal and regulatory requirements. Updated information will be published on our Site.

4. Order Confirmation and Review

After an order has been successfully submitted, an order confirmation will generally be sent to the email address provided at checkout.

Receipt of a confirmation message does not prevent us from reviewing an order where necessary. We may place an order on hold, make adjustments, or cancel it in circumstances such as:

• The selected product is unavailable;

• A product description or listed price contains an error;

• A transaction appears unauthorized or potentially fraudulent;

• An unexpected issue prevents us from fulfilling the order.

If we cancel an order after payment has been received, any applicable refund will be handled in accordance with the circumstances and our relevant policies.

5. Product Descriptions and Images

We take reasonable care when preparing product listings, including descriptions, photographs, specifications, and prices.

Nevertheless, the appearance or presentation of a product may differ slightly from what is displayed online due to screen settings, technical limitations, product revisions, or other presentation factors.

If the product delivered is substantially inconsistent with its advertised description, please contact our customer support team. Any applicable remedy will be handled under our Return & Refund Policy.

6. Product Pricing

Prices are displayed on the Site and may be revised from time to time.

Although we make reasonable efforts to maintain accurate pricing, errors may occasionally occur because of technical problems, system updates, or incorrect product information.

If we identify a clear pricing mistake affecting an order, we may take appropriate steps, which may include:

• Notifying you of the pricing discrepancy;

• Canceling the affected order where appropriate;

• Discussing an available resolution with you.

We will handle any related payment or refund matters in accordance with applicable requirements.

7. Stock Availability and Shipping

Product listings and inventory levels are subject to change. An item shown on the Site may become unavailable before an order can be fulfilled.

Order preparation and delivery are governed by the conditions and estimated timeframes set out in our Shipping Policy.

Actual delivery schedules may be affected by factors such as:

• The destination and delivery area;

• The selected shipping service;

• Customs inspections or clearance procedures;

• Delays caused by shipping carriers;

• Events or circumstances beyond our reasonable control.

If we cannot supply an item included in your order, we may contact you to discuss an appropriate arrangement. Where applicable, a refund option may be provided.

8. Product Use and Customer Review

Before submitting an order, please carefully review the product description, specifications, and other relevant information to determine whether the item is suitable for your needs.

You are responsible for checking whether the product can be legally purchased, received, and used in your location.

Product packaging, labeling, specifications, and included accessories may differ depending on product availability, destination requirements, or applicable regulations.

9. Taxes, Customs, and Additional Charges

Taxes, import duties, and customs-related fees are determined by the destination country or region and its applicable regulations.

Depending on the shipping arrangement and local requirements, customers may be required to pay certain charges imposed by customs authorities or other relevant agencies.

The assessment and collection of such charges will be handled in accordance with applicable laws and the arrangements governing the shipment.

10. Contact and Business Information

If you have questions about these Purchase Terms, need assistance with an order, or would like to contact our customer service team, please use the details below.

Brand Name: Taverniqx

Company: Jiangxi Xuanmeng Network Technology Co., Ltd.

Customer Support Email: service@taverniqx.com

Telephone: 15770633422

Business Address: Unit 1-1101, Building 20, Plot No. 2 of the Xinqiao Farmers’ Resettlement Housing Project, west side of Heqi Road, Luling New District, Ji’an City, Jiangxi Province

Thank you for choosing Taverniqx. We appreciate your trust and look forward to providing a clear and reliable shopping experience.